GENERAL FAQ

Our Guarantee

At Limitless Graphix we stand behind our work 100%! We do our best to ensure every print is perfect, however, there is a possibility that we may pull an item if we feel the quality isn't up to our standard. If there are any problems with your order please notify us within 72 hours after the order is received, we will not be responsible for any errors reported after the 72 hours.

What Is Your Order Process?

It is simple! Fill out our Quote form, be as detailed as possible and provide us with your high resolution artwork. From there we will provide an estimate for your order. When you are ready to move forward we will provide a digital proof of your design. Once you receive the design proof, thoroughly review it, Limitless Graphix will not be held responsible for errors in the artwork or misspellings. Once we receive your approval of the proof, balance is due in full. Once payment is received your order will be placed into production.

Artwork Requirements

To help ensure a quicker turnaround and avoid any additional fees be sure to submit your artwork correctly. We require artwork to be color separated. If artwork is not color separated we can do it for you for an additional charge, fees are based on the complexity of the design and the scale of the separation. Files that include any gray scaled photos, Photoshop effects (dropshadows, etc) or gradients will also need to be properly separated. To ensure crisp designs be sure to submit your artwork in at least 300DPI and the size you want it to be printed. Be sure to send all artwork in layers and convert any text to outlines. Limitless Graphix will not be held responsible for errors in the artwork if it is not saved and sent over properly. If the artwork files are too large to attach and send by email you may send them to us via Dropbox.

We accept: .CDR (Corel Draw), .PSD (Photoshop), .AI (Illustrator), .EPS, .PDF, .TIFF.

We do not accept: low resolution files such as: .GIF, .JPEGS, Microsoft Word, Publisher, Paint or PowerPoint.

Can You Help Me With The Design?

Yes, we have an experienced Graphic Designer in house that can assist you with refining your current design and getting it print ready or create you something from scratch. Each job is priced on the complexity of the design, please contact us and let us know what your needs are.

Do You Have A Minimum Order?

No, we do not have a minimum order requirement, we can accommodate orders as small as one piece to thousands of pieces. Keep in mind the larger the order, the bigger the price breaks!

Do You Offer Delivery?

Yes, we offer Free Valley Wide Delivery on orders over $250.

Do You Ship?

Yes, we offer shipping anywhere in the United States. If you need your order shipped please provide us with the shipping details and we will include the shipping cost in your quote. Shipping times are not included in our turnaround.

Can I Make Changes To My Order?

We strive to complete orders as quickly as possible and cannot guarantee changes can be made once order is placed into production..

Can I Cancel My Order?

Orders can be cancelled anytime before placed into production. Once the order is placed into production it cannot be cancelled and you will not receive a refund.

Do You Charge Sales Tax?

Sales Tax is only charged on orders in the state of Arizona. If you a Group or Organization that has a W-9 form, please provide it to us and we will remove the Sales Tax from your order.

Pricing

Our pricing is subject to change at any time. Pricing Quotes will be honored up to 30 days after the delivery of the estimate.

How Do I Pay For My Order?

You may make a payment via our website or send a check to:

Limitless Graphix
1831 West Rose Garden, Suite #3
Phoenix, AZ 85027

There will be a $50 fee on all returned checks and future purchases will require cash or cashiers check.

 



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