GENERAL FAQ

Our Guarantee

At Limitless Graphix we stand behind our work 100%! We do our best to ensure every print is perfect, however, there is a possibility that we may pull an item if we feel the quality isn't up to our standard. If there are any problems with your order please notify us within 72 hours after the order is received, we will not be responsible for any errors reported after the 72 hours.

What Is Your Order Process?

It is simple! Fill out our Quote form, be as detailed as possible and provide us with your high resolution artwork. Don't have artwork? Not a problem, we have a very experienced Graphic Designer in house that will bring your ideas to life. In most cases there will be a design fee, pricing is based on the complexity of the design. Once we have all the details of your order we will provide an itemized estimate. When you are ready to move forward with your order you can either pay online with a credit or debit card, or in person by cash or check. Once we receive payment we will get your artwork print ready and provide a digital proof. From there any necessary adjustments can be made. Once you are 100% satisfied and give us your approval your order will be placed into the production line up.

Artwork Requirements

To help ensure a quicker turnaround and avoid any additional fees be sure to submit your artwork correctly. We require artwork to be in vector format, please ensure all artwork is provided in layers and text is converted to outlines or shapes. Limitless Graphix will not be held responsible for errors in the artwork if it is not saved and sent over properly.

We accept: .CDR (Corel Draw), .PSD (Photoshop), .AI (Illustrator), .EPS, .PDF

We do not accept: low resolution files such as: .GIF, .JPEGS, Microsoft Word, Publisher, Paint or PowerPoint.

Can You Help Me With The Design?

Yes, we have an experienced Graphic Designer in house that can assist you with refining your current design and getting it print ready or create you something from scratch. Each job is priced on the complexity of the design, please contact us and let us know what your needs are.

Do You Have A Minimum Order?

No, we don't have a minimum order requirement for heat transfer vinyl prints or embroidery. We do have a 12 piece minimum for screen printing. We can accommodate orders as small as one piece to thousands of pieces. Keep in mind the larger the order, the bigger the price breaks!

Do You Ship?

Yes, we offer shipping anywhere in the United States. If you need your order shipped please provide us with the shipping details and we will include the shipping cost in your quote. Shipping times are not included in our turnaround.

Can I Make Changes To My Order Once Proof Is Approved?

We strive to complete orders as quickly as possible and cannot guarantee changes can be made once order is placed into production. If there are any cancellations or changes to garments that have already been ordered a 35% restocking fee will be assessed.

Can I Cancel My Order?

Orders can be cancelled at anytime before approval of final proof. However, if there are any cancellations or changes to garments that have already been ordered will incur a 35% restocking fee. Once the order is placed into production it cannot be canceled and you will not receive a refund.

Do You Charge Sales Tax?

Sales tax is only charged on orders in the State of Arizona. However, if your Company has a resale license we can waive your sales tax with a completed form 5000 on file.

Pricing

Our pricing is subject to change at any time. Pricing Quotes will be honored up to 30 days after the delivery of the estimate.

How Do I Pay For My Order?

You may make a payment directly from the online invoice we send to you or you can send a check to:

Limitless Graphix
1831 West Rose Garden, Suite #3
Phoenix, AZ 85027

There will be a $50 fee on all returned checks and future purchases will require cash or cashiers check.

 



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